WEDNESDAY 4 NOVEMBER· STOCKHOLM · THE DAY IN 5 STORIES

Swedish online shops must now make cancelling as easy as buying

Since 19 June, eligible online purchases must include a clear cancellation function and an automatic receipt.

A person holds a bank card while using a laptop for online shopping.
Bogdan Hoyaux / European Union, 2026 / CC BY 4.0

Online shops in Sweden must now let consumers withdraw from an eligible purchase through the same website or app used to place it. The change took effect on 19 June.

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