FRIDAY 9 OCTOBER· STOCKHOLM · THE DAY IN 5 STORIES

Language help changes with the agency handling your case

An audit found divergent support models, untranslated decisions and weak quality assurance under one national law.

Interpreters wearing headsets work with documents inside a booth overlooking an IAEA meeting in Vienna.
Dean Calma / IAEA Imagebank / CC BY 2.0

People who cannot use Swedish well enough to protect their rights meet sharply different language support depending on which national agency handles the case. The variation can decide whether a person understands the evidence, deadline or decision while the same legal right applies.

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