SATURDAY 14 NOVEMBER· STOCKHOLM · THE DAY IN 5 STORIES

A faulty purchase from abroad: pursuing the seller from Sweden

Hands open a parcel around a cardboard box.
Hands open a parcel around a cardboard box. Illustrative photograph. Berna / Pexels License

You live in Sweden, bought something from a business in another EU country and cannot resolve a fault with the seller. Before paying to send it back or giving up, put the complaint and the available routes into order.

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