Swedish watchdog opens first debt-collector probe into Sergel and Svea
Sweden’s financial watchdog has opened its first investigation of debt collectors and credit servicers since taking over supervision in 2024, examining Sergel Kredittjänster and Svea Inkasso.
Finansinspektionen said on Tuesday it would check whether the companies comply with the Debt Collection Act and the Credit Servicers Act. Its announcement reports no finding of wrongdoing or sanction.
The authority took over supervision from Sweden’s privacy regulator in January 2024. Until now, its work has mainly focused on transferring supervision and permits, drawing up rules and guidance, and informing companies and consumers.
That work has included handling complaints, licensing and reporting, alongside questionnaires to companies and meetings with the largest credit servicers.
With much of the preparatory work complete, the watchdog says its focus is shifting to ongoing supervision and examinations of how companies meet the requirements.
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