Ryde data breach hits every customer account

Every Ryde account holder should treat convincing calls, texts and emails with extra suspicion after the e-scooter company said an intruder copied customer data from every account.

Ryde says the breach was discovered during the night leading into 2 August. Depending on what a customer registered, copied data may include a phone number, email address, date of birth, the first six and last four payment-card digits, and payment history. A smaller group may also have a name and address exposed.

That mix can make a scam sound authentic. Ryde warns customers never to share a password, one-time banking codes or BankID credentials with anyone who contacts them. End the conversation and contact the company or bank using a number found independently.

Ryde says full card numbers are held by its payment provider, so customers do not need to block their cards. Apart from where an account was created, the company found no indication that ride-history locations were extracted. It has notified Norway's data protection authority and police. SVT reports that Ryde operates in 25 Swedish locations.

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