Inquiry proposes wider information-sharing to protect ambulance crews

Police, emergency dispatchers and ambulance services would be able to share more information needed for care under proposals aimed at protecting ambulance crews from threats and violence.

Investigator Stefan Jansson presented the proposed changes on 15 October. His review was conducted within the Government Offices, but the proposals are his own and have not become law.

Patient records could include information about a patient’s conduct towards staff only when it is absolutely necessary to prevent injury. That threshold is part of the proposal, not permission for unrestricted recording of patients’ behaviour.

Jansson also proposes national police guidelines for assessing risks and cooperating when ambulance staff face threats or violence. A new confidentiality duty would cover information shared with private ambulance providers under the proposed provision.

The intended change is to give crews and dispatchers better information for risk assessments. The government’s announcement does not set a date for the rules to take effect.

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